Our history of managing over 1300 projects, we hear stories all the time, this is one from yesterday!
“It has been a pleasure working with MSP on the ATB project. Early on in the project MSP saved the college $120,000. A subcontractor was making a claim against related to civil site work. Our state project manager and architect said that the subcontractor should be paid because the work was legitimate, and the college received benefit from the work. Though I did not disagree with those statements, the claim did not seem right to me, and I wanted to really make sure I was getting solid advice. In my interest to see how well MSP search features worked and wanting to be satisfied that I was in fact contractually obligated to pay out on the claim, I took about 10-20 minutes (while multi-tasking) to search the documents in the MSP database. In that short time, I found contractual language that clearly put the scope of work risk associated with the claim on the contractor and not on the owner. I brought the information to the state project manager, architect, and general contractor so we could all see the same language and agree on its interpretation. In no less than five minutes of discussion, everyone agreed that the contractor was obligated and responsible for the work and associated costs the subcontractor was making a claim against. There was no arguing or disruptive dispute because we could all agree that the claim was addressed in the contract documents. This is one example of the value that MSP, through its document search feature, brought to our project.”
Disruption in construction breaks up the good ole boy network. Contracts misplaced and money mishandled should not be the norm in construction.
At my last conference, I spoke of the old way of doing business and the new way.
OLD WAY: let contractor manage your documents, give you “access” and drive the ship!
NEW WAY: protect your largest asset, the document flow with technology and smart PIMS (project information managers) who track, gather, and archive all information. ALL information including weather, RFI, bidders, submittals, red lines, even down to the keying schedule, and warranties. EVERYTHING is gathered and easily available!