The least desired comment in construction is, “don’t worry, I will handle this.” In a world where our moms would coddle us and say, “it is going to be okay,” just tell your children it will be ok. Unfortunately, in construction where “grownups,” live, work, support their families, this is the worst thing you want to hear.
I like to hear “we met your scope”, “we finished the job”, “we were under budget.” Being from the Show me State of Missouri, we live by the code, “SHOW ME,” MySmartPlans is a Missouri deliverable, everyone has the same information, plan sets are delivered with one click, audited and ready to build.
Time is the key, words only matter if you can back them up, for too long it has been a pat on the shoulder, and a wink and a nod.
Don’t think you are the only one that is confused, it is a way of life in construction. Chaos creates change orders, organized audited delivery creates results!